TERMS ANS CONDITIONS

Last updated date: July 20, 2022

 

1.GENERAL

This Terms & Conditions (“Agreement” or “Terms”) is a contract between you and Kizlar Makeup (collectively, “we”, “us” or “our”), governing your use of our website at kizlarmakeup.com (the “Site”), any mobile applications (“Apps”) that hyperlink to this Agreement, or any other websites, pages, features, or content owned and operated by us that hyperlink to this Agreement (collectively, including the Site and Apps, the “Services”). The website & Apps provide its services to you (the "Customer") subject to this Agreement.

By accessing or using the Services in any manner, including, but not limited to, visiting or browsing the Site, downloading the mobile applications, registering an account, or contributing content or other materials to the Site or via the Apps, you expressly understand, acknowledge and agree to be bound by the Terms of Use. You are only authorized to use the Services if you agree to abide by all applicable laws and to these Terms. If you disagree with any part of the Terms then you should immediately discontinue access or use of the Services. Please read this Agreement carefully before proceeding.

In addition, you may read our Privacy Policy at any time for more information about how we collect, store, protect your information when you use the Services and governs your use of Kizlar Makeup Services, to understand our practices.

We reserve the right, at any time, to modify or update the terms of this Agreement, including the Privacy Policy upon notice to you. Such notice will be in our sole discretion, and the manner of the notification may include, for example, via email, posted notice on the Site or Apps, or other manner. You confirm your acceptance of the modifications or updates by continuing to use the Site. Your failure to cease use of the Services after receiving notification of the modification will constitute your acceptance of the modified terms.

2. PRIVACY POLICY

Kizlar Makeup protects customer information according to our Privacy Policy. When you use our Services and place orders through them, you agree to provide us with your email address, postal address and/or other contact details truthfully and exactly. You also agree that we may use this information to contact you in the context of your order if necessary

To see how we collect and use your personal information, please see our Privacy Policy .

 

3. COPYRIGHT

All content included in or made available through any Kizlar Makeup Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Kizlar Makeup or its content suppliers and protected by Kingdom of Bahrain and international copyright laws.

 

4. AGE REQUIRMENT

The Site is intended for use by individuals 18 years of age or older. If you are under 18, you may use this Site only with involvement of a parent or guardian.

 

5. PURPOSE OF SALES

All sales of products by Kizlar Makeup are limited to personal use and may not, without the express prior written approval of Kizlar Makeup, be made in conjunction with any resale or commercial use or use on behalf of any third party. We reserve the right to limit quantities to normal retail purchases and refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.

 

6. ACCOUNT CREATION AND TERMINATION

In order to access certain services or areas of the Services, you may be required to create an account. You may not use another person’s account. If you use the Services, you are solely responsible for maintaining the confidentiality of your account/password and for restricting access to your device, and you agree to accept responsibility for all activities that occur under your account or password. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of the Site or App's security.

Kizlar Makeup reserves the right to restrict access to some or all parts of the Services, or refuse providing service to you, or cancel orders. or terminate your access to the Services at any time, in our sole discretion, without cause or notice, or if we believe you have breached these Terms.

 

 

 

7. COLORS

We have made every reasonable effort to display as accurately as possible the colors of our products that appear on the Services. However, the actual colors you see will depend on a number of factors including the monitor that you use and the settings on the monitor. Kizlar Makeup does not guarantee that your monitor's display of any color will be accurate.

 

8. PRICING

We cannot confirm the price of an item until you order. If the correct price of an item sold by Kizlar Makeup is higher than our stated price, we will at our discretion, either contact you for instructions before shipping or cancel your order. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge.

Pricing for items on www.kizlarmakeup.com may be different from prices available in Kizlar Makeup stores or on Kizlar Makeup mobile applications.

 

9. PROMOTIONAL OFFERS

From time to time, we may make available promotional offers on our Services and in such cases specific terms and conditions will apply. Such offers may be time-limited and orders may not qualify if they have not been fully processed by you within the stated time period. Offers may not be combined with other promotions, offers and voucher codes unless otherwise specifically stated. We reserve the right to amend or terminate a promotion at any time without notice.

10. MY PURSE

My Purse is a prepaid system used on our services that allows the registered users to purchase credits which may be used to buy services or products offered by us. Credit within My Purse cannot be exchanged for money and cannot be refunded. The credit purchased will automatically expire after one year of the purchasing date if not used and you consent and agree to this. Only registered users are eligible to purchase credits and use the My Purse. Kizlar Makeup reserves the right to stop selling My Purse credits and/or change the cost, as well as the manner by which a registered user can purchase, store and/or use My Purse credits at its sole discretion.  A registered user may transfer My Purse credits to another user on Kizlar Makeup.   Each My Purse credit purchased by a registered user expires one year after its purchase. If a user’s account becomes terminated, all My Purse credits, if any, shall automatically be forfeited. Kizlar Makeup reserves the right to forfeit any My Purse credit which it believes to have been directly or indirectly purchased or acquired through fraudulent or unlawful means without need of notice and shall not be held liable in any way whatsoever.   If Kizlar Makeup reasonably believes or has evidence that a user has violated any of these rules or other Terms of Use or Privacy Policy, Kizlar Makeup may block the use of the user’s My Purse credits without the need for any prior notice.   By using My Purse, you agree that at any time and without prior notice, Kizlar Makeup may update, change and/or terminate in whole or in part of any of its content or services, including My Purse; and these terms and conditions. Any update, change and/ or termination shall be effective immediately upon posting or implementation on any Platform or Service.  

Kizlar Makeup reserves its absolute right to control, eliminate, manage, modify and/or regulate My Purse, its content, service, technology, platform and all related matters, as it sees fit in its sole discretion and Kizlar Makeup shall have no liability whatsoever upon its exercise of such rights. Kizlar Makeup may audit and inspect a user’s My Purse account in order to investigate system errors or to confirm any reported or potential violation of these terms and conditions or any of the policies, rules and regulations of Kizlar Makeup. Any dispute regarding My Purse should be reported to Kizlar Makeup within twenty-four (24) hours from the time the problem is discovered by the user.   The user irrevocably and fully waives all claims against Kizlar Makeup.

 

11. ORDER ACCEPTANCE

The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Such receipt also does not constitute a confirmation that the product or service is in stock or otherwise available on the price and terms published on the Site or Apps, or published in any catalog or other advertisement.

Before placing your order, a verification of customer information may be required prior to the acceptance of any order.

Kizlar Makeup reserves the right, in our sole discretion, without prior notification, to :

-          Limit the order quantity on any item and/or to refuse service to any customer for any reason, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified as potential fraud.

-          Limit the quantity of items purchased per person or per order for any reason; and these restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing address and/or shipping address.

-          Prohibit sales or limit quantities of sales to dealers or resellers.

 

 

 

 

 

12. ORDER CANCELLATION

You have the right to cancel an order by yourself before it ship out. Once the order has been shipped out, it cannot be canceled anymore.

We reserve the right to refuse or cancel your order at any time in our sole judgment, for certain reasons including but not limited to:

-          Product or service availability

-          Errors in the description or price of the product or service

-          Error in your order or other reasons.

-          Fraud or an unauthorized or illegal transaction is suspected.

-          Orders placed by dealers, resellers or distributors.

Any payment made prior to an order being cancelled by you or us will usually be reimbursed using the same method you used to pay for your order or as a credit in your purse under “My Account” section. If the payment was made by card, it may take up to 7-14 working days for your card issuing bank to make the refund.

 

13. DELEVERY & INTERNATIONAL SHIPPING

Delivery will be made to the address specified when you complete your order. You are responsible to ensure that the delivery details you provide are true, accurate and complete information. If there are any changes to the details supplied by you, it is your responsibility to contact us as soon as possible.  Shipping service provider may assess an additional charge for delivery or attempted delivery to the corrected address.

All international orders are subject to duties and taxes, including goods and services tax (GST) and value-added tax (VAT) that may be assessed on the contents of the shipment. Any such charges will be your responsibility and will be billed to you by the carrier. Depending on the specific product you have ordered and the country we are shipping to, our courier partner might ask you for certain documents (e.g., National ID or Tax ID) which needs to be shared by you, in order to complete and clear the requirements of the customs department. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you if no one is available at the specified address at the time of delivery.

14. ORDER COLLECTION

We can only process orders for collection within Kingdom of Bahrain.
We will try our best to make the Products available for collection at the relevant store by the estimated collection date. If we are unable to meet our estimated collection date, we will contact you as soon as we can with a revised estimated date.

We will inform you when the order is ready for collection and you must collect the order within 3 days of notification that the order is ready. We reserve the right to charge you for storage fees. If you fail to collect the order within 3 days, you will be subject to a storage fee of 200 fils/day. If you fail to collect the order within 10 days, we reserve the right to cancel the order, return the products to our warehouse and process a refund to your payment method. All items are subject to a 5% restocking fee, which will be deducted from your refund along with the storage fee.

 

15. RETURN:

In accordance with global retail industry standards, for hygiene reasons, we regret that we cannot offer refunds or exchanges of products in the following categories: fragrances, health & beauty (such as skincare, makeup & cosmetics) or other products which are personalized to your order.

If you receive a damaged/wrong product(s), please contact our customer service for the detailed information along with your order number & name/code of the item affected, so we may investigate this for you. This must be done within one day of receipt of the product.

We‘ll examine the faulty product and review the information that you provide within two business days. We may offer you a substitute/replacement product or a refund will be reimbursed using the same method you used to pay for your order or as a credit in your purse under “My Account” section.

 

16. REVIEWS & COMMENTS

You must be 18 years of age or older to submit a review/Comment to the Site/Apps. By submitting a review/Comment and accepting these Terms, you represent that you are at least 18 years old. Please note that individuals under the age of 18 are prohibited from posting images to our Services of themselves or others who are under the age of 18.

Except as otherwise provided elsewhere in this Agreement or on the Services, anything that you submit or post to the Services, including, without limitation, picture, video, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") will be treated as non-confidential and nonproprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to Kizlar Makeup without charge and Kizlar Makeup shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of Kizlar Makeup and shall not be returned to you and you agree not to raise any dispute in connection with any use of the entry by Kizlar Makeup in the future.

You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. Kizlar Makeup assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify Kizlar Makeup against any losses caused due to the use of the entries for any purposes.

Kizlar Makeup has the right, but not the obligation, to take any of the following actions, orders , in its discretion, at any time, and for any reason or no reason, without providing any prior notice:

a. Restrict, suspend or terminate your ability to submit Comment/Reviews, or any other content, to the Site/Apps.

b. Change, suspend or modify all or any part of any Submissions (including comments or reviews) for any reason.

c. Refuse or remove any material posted on, submitted to or communicated through the Site/Apps by you.

 

17. THIRD PARTY LINKS

Our Site and Apps may contain links to third-party sites that are not owned or controlled by us. We have no control over, assume no responsibility for, and do not endorse or verify the content, privacy policies, or practices of any third-party sites or services. We make no warranties or representations about the accuracy, completeness, or timeliness of any content posted on the Site or our Apps by anyone other than us. We strongly advise you to read all third-party terms and conditions and privacy policies.

 

18. EVENTS BEYOND CONTROL

We will not be liable for any failure to fulfill any term or condition of this Agreement, if fulfillment has been delayed, hindered or prevented by an event of force majeure including, but not limited to, any strike, lockout, compliance with requirements of any governmental port or international authority, failure of equipment, inability to obtain equipment, fuel, power, materials or transportation, or by any circumstances. It shall be understood that our obligations deriving from the Terms or other contracts are suspended during the period in which Force Majeure remains in effect and we will be given an extension of the period in which to fulfil these obligations by an amount of time equal to the time that the situation of Force Majeure lasted.

 

19. CONTACT US

If you have questions or concerns regarding any information in this Terms & Conditions, please contact us by email at info@kizlarmakeup.com .